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Terms & Conditions

Prices:
Prices and availability of products may be changed at any time without notice.

Payment:
Payment for goods and services is to be made with order except where approved credit accounts are held. All goods remain the property of Landmark Trading (Stamford) Ltd until paid for in full.

Damage or Loss in Transit:
Claims for loss or damages must be made within 24 hours of the goods being signed for. The risk of damage or loss of the products passes to the customer when delivery is made. Delivery is made at the time we leave the products at the address specified by the customer. We cannot accept any claims beyond this point.

Returns:
Unwanted items can be returned for exchange or refund provided they are returned within 28 days of purchase with a valid receipt. Returns are made at the risk and expense of the customer. Goods and packaging must be returned in perfect condition otherwise a credit or refund will not be given. The customer must obtain a returns number prior to returning goods by contacting us on 01780 482231 during normal office hours. Handling charges may apply to returned goods at our discretion. Goods supplied to special order are non-returnable.

Use of Credit Account Facilities:
Upon satisfactory opening of a credit account, upon your request we may authorise your use of an online portal for you to order goods on your monthly credit account. However you are responsible for keeping your password secure at all times and you agree to indemnify us from all claims, losses and expenses arising from any other person using this portal to fraudulently order goods. Credit accounts must be paid within the time specified by us upon opening of the account unless otherwise notified in writing.

Suitability of Goods:
Products should only be used by fully trained personnel and it is the buyers responsibility for ensuring that goods ordered are suitable for the intended application, and to obtain adequate training in appropriate techniques and safety practices. Landmark Trading (Stamford) Limited cannot be held responsible for the misuse of any product and any advice given is no substitute for correct training.

General:
We reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We will take all reasonable care to ensure that all descriptions and prices of Products appearing on the Website are correct, however we cannot be held liable for errors or omissions .

Indemnity:
We are not liable for loss of profits, loss of business or other consequential, special or indirect loss, costs, expenses or other claims for compensation, arising out of or in connection with the products or their use. We are not liable to pay you any compensation other than a refund equal to the price of the products that you have paid us for.