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Returns Form


New goods being returned for exchange or credit must be in perfect condition with their original undamaged packaging. Items returned dirty or damaged will incur an additional 15% handling charge or may be refused. Goods must be returned within 21 days of purchase. Read full returns policy.

If you are returning used goods with a suspected fault please ensure your item is cleaned before return; if returned dirty this may necessitate a £15 cleaning charge before the item can be sent back to the manufacturer.

  • This can be found on the invoice you received with the goods. If you do not have this, please use your online order reference which can be found on your confirmation email.

  • If you have more than one item to return, please complete a separate form for each item

    Please note, if an item is returned as 'faulty', in some cases it may be necessary to repair rather than replace. If this is the case, we will contact you to discuss.

  • Enter product code or name

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